I didn't receive an order confirmation email after checking out. What happened?Updated a year ago
So, if you have not received your order confirmation email, you likely placed your order through one of our express payment methods - ShopPay, PayPal, Google Play, or Apple Pay. Your order confirmation email is sent to the email associated with your express payment method!
If you are not able to locate your confirmation, please send us an email via [email protected] with your full name, email address and we will look into this further.